ph93 Privacy Policy

1. Who We Are — Data Controller

ph93.vip ("ph93," "we," "us," "our") is the data controller responsible for the personal information collected through the ph93.vip platform. ph93 operates as a PAGCOR-licensed online casino and sports betting platform serving registered players in the Republic of the Philippines.

As data controller, ph93 determines the purposes and means of processing your personal data, and is accountable for ensuring such processing complies with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

2. Personal Data We Collect

ph93 collects the following categories of personal data from Players and visitors:

ph93 does not collect sensitive personal information beyond what is required for identity verification and PAGCOR-mandated KYC obligations. We do not collect biometric data, political opinions, or religious affiliation.

3. How We Collect Your Data

ph93 collects personal data through the following channels:

• Direct submission: Information you provide when registering an account, completing KYC verification, submitting a deposit or withdrawal request, or contacting our support team via live chat or email.
• Automated technical collection: Device and session data collected automatically when you access ph93.vip, including IP address, browser fingerprint, and navigation behavior, via server logs and session management systems.
• Payment provider integration: Transaction confirmation data received from GCash, Maya, BPI, BDO, and other integrated payment channels when you initiate deposits or withdrawals. ph93 does not store full payment credentials — we receive transaction reference numbers and confirmation statuses only.
• Third-party verification services: Identity data may be cross-referenced with authorized KYC verification partners as required for PAGCOR compliance. These partners are bound by confidentiality and data protection agreements with ph93.

4. Legal Basis for Processing

ph93 processes your personal data on the following lawful bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill the gaming services contract between ph93 and the Player — including account management, deposits, withdrawals, and gameplay.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA) obligations, and NPC regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and customer support quality — where these interests are not overridden by Player rights.
• Consent: Where ph93 relies on consent (e.g., for marketing communications), this is collected explicitly and separately. Consent may be withdrawn at any time without affecting the legality of prior processing.

5. How We Use Your Personal Data

ph93 uses personal data for the following purposes:

• Creating and maintaining your ph93 Account, including identity verification and KYC compliance
• Processing deposits and withdrawals via GCash, Maya, Philippine bank transfers, and other supported payment methods
• Delivering gaming services — calculating bet outcomes, maintaining game history, applying bonuses and promotional credits
• Verifying age eligibility (minimum 21 years old as required by PAGCOR regulations)
• Detecting and preventing fraud, money laundering, and unauthorized account access
• Monitoring gameplay patterns for responsible gaming purposes, including identification of problem gambling indicators
• Providing customer support via live chat and email
• Complying with legal obligations including PAGCOR reporting, AMLA suspicious transaction reporting, and NPC data breach notification requirements
• Sending account-related notifications (deposit confirmations, withdrawal updates, security alerts, OTP codes)
• Improving platform performance, game selection, and user experience based on aggregated and anonymized usage analytics

ph93 does not use your data for profiling for purposes unrelated to gaming services, nor do we use it for political, religious, or ideological targeting of any kind.

6. Data Sharing and Disclosure

ph93 does not sell, rent, or trade your personal data to third parties for commercial purposes. Data is shared only in the following limited circumstances:

• PAGCOR and regulatory authorities: ph93 is obligated to share player data with PAGCOR upon request as part of licensing compliance. Data may also be disclosed to the Anti-Money Laundering Council (AMLC) as required under Philippine AMLA provisions.
• Payment processors: Transaction data is shared with GCash, Maya, and banking partners solely to process your deposits and withdrawals. These providers operate under their own privacy policies and are independently regulated.
• KYC verification partners: Identity data may be shared with authorized verification service providers to fulfill PAGCOR-mandated identity checks. All such providers are bound by confidentiality agreements.
• Law enforcement: ph93 will disclose data to Philippine law enforcement authorities where required by valid legal process, court order, or lawful governmental request.
• Internal service providers: Data may be accessed by ph93's technology, security, and operational contractors who process it solely on ph93's instructions and under binding data protection agreements.

Any third party receiving ph93 player data is contractually required to handle it with equivalent or greater data protection standards than those applied by ph93.

7. Cookies and Tracking Technologies

ph93.vip uses essential cookies and session tokens necessary for platform operation — including authentication cookies that keep you logged in, session identifiers, and security tokens that protect against cross-site request forgery. These cookies are strictly necessary and cannot be disabled without impairing your ability to use the platform.

ph93 also uses performance analytics tools to collect anonymized, aggregated data about platform usage — such as page load times, feature usage frequency, and error rates. This data is used to improve the platform and is not linked to individual player identities.

ph93 does not use third-party advertising cookies, behavioral tracking pixels, or social media retargeting scripts on ph93.vip. We do not participate in cross-site advertising networks. Your browsing activity on ph93.vip is not shared with advertising platforms.

8. Data Retention

ph93 retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to legal minimum retention periods:

• Active accounts: Data is retained for the duration of the account relationship plus a minimum of 5 years after account closure, as required by PAGCOR licensing conditions and Philippine AMLA record-keeping obligations.
• Financial transaction records: Retained for a minimum of 5 years from the date of the transaction in compliance with AMLA.
• KYC documentation: Retained for a minimum of 5 years after the end of the business relationship.
• Customer support communications: Retained for 3 years from the date of the last interaction, or longer if related to an unresolved dispute.
• Technical and security logs: Retained for 12 months from collection, then deleted or anonymized.

Upon expiry of applicable retention periods, ph93 securely destroys or anonymizes personal data so that it can no longer be linked to an individual.

9. Data Security

ph93 implements technical and organizational security measures proportionate to the risk of processing, including:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and ph93.vip servers
• Passwords stored using industry-standard one-way hashing algorithms — ph93 staff cannot read your password
• Two-factor authentication (2FA) via SMS OTP available for all player accounts
• Role-based access controls ensuring only authorized ph93 personnel can access player data, limited to what their function requires
• Intrusion detection and automated anomaly monitoring on all platform infrastructure
• Regular security assessments conducted on platform systems

In the event of a personal data breach affecting your rights and freedoms, ph93 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected Players without undue delay as required under the Data Privacy Act of 2012.

10. Your Data Subject Rights

Under the Data Privacy Act of 2012, registered players have the following rights with respect to their personal data held by ph93:

• Right to be informed: The right to know that ph93 is collecting and processing your personal data, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data ph93 holds about you.
• Right to rectification: The right to have inaccurate or incomplete personal data corrected.
• Right to erasure: The right to request deletion of your personal data, subject to legal retention obligations (e.g., AMLA requirements that may prevent immediate deletion of financial records).
• Right to object: The right to object to processing of your personal data for purposes not strictly required for platform operation or legal compliance.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to lodge a complaint: The right to submit a complaint to the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, contact ph93 via live chat on ph93.vip or by email at [email protected]. ph93 will respond to verifiable data subject requests within 15 business days.

11. Children's Privacy

ph93 is strictly a platform for adults aged 21 years and older, in compliance with PAGCOR gaming regulations. ph93 does not knowingly collect personal data from individuals under the age of 21. If ph93 becomes aware that a minor has registered an account or provided personal data, the account will be immediately suspended, all funds will be returned, and the personal data will be deleted as soon as practicable.

If you are a parent or guardian and believe your child has registered on ph93, please contact our support team immediately via live chat or at [email protected].

12. Cross-Border Data Transfers

ph93 primarily processes player data within the Republic of the Philippines. Where data is processed by service providers located outside the Philippines (such as cloud infrastructure or technical support services), ph93 ensures that such transfers comply with the Data Privacy Act of 2012 through the use of contractual data processing agreements that impose equivalent data protection obligations on receiving parties. ph93 does not transfer player data to jurisdictions that do not provide adequate data protection safeguards without first obtaining appropriate contractual protections.

13. Updates to This Privacy Policy

ph93 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform functionality. Material changes will be communicated to registered Players via account notification or email to the address registered on your ph93 account. The effective date shown at the top of this page reflects the date of the most recent revision. Continued use of ph93.vip following the effective date of any update constitutes acceptance of the revised Privacy Policy.

14. Contact and Data Protection Officer

For any privacy-related queries, data subject rights requests, or to contact ph93's Data Protection Officer, please use the following channels:

• Live Chat: Available 24/7 on ph93.vip in English (Philippine Standard Time)
• Email: [email protected]

ph93 aims to acknowledge all privacy-related inquiries within 3 business days and to resolve them fully within 15 business days. If you are not satisfied with ph93's response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.